Last Updated: March 5, 2026

1. Introduction

NicView2U ("the App") is a utility designed to help parents and families view the live camera streams of their babies in a Neonatal Intensive Care Unit (NICU), provided by the NicView® service. The App functions as a specialised browser, allowing you to log in to one or more NicView accounts simultaneously and view the streams in a single view.

Your privacy and the security of your information are of paramount importance. This policy outlines our commitment to protecting your data.

2. Information We Collect

The App collects and stores only the following information, which you provide directly:

• Stream Name: A descriptive name you assign to each stream (e.g., your child's name).
• NicView® Username: The username provided to you by your hospital to access the NicView service.
• NicView® Password: The password associated with your NicView username.

The App does not collect, transmit, or store any other personal information, including but not limited to your name, email address, location, device identifiers, or any analytics or usage data.

3. How We Use Your Information

The information you provide is used solely to enable the App's core functionality:

• The Stream Name is used to label the video streams within the App's interface so you can distinguish between them.
• The Username and Password are used exclusively to log in to the NicView® service on your behalf, directly from your device.

4. Data Storage and Security

All information you enter into the App is stored securely and exclusively on your own device.

Data	Storage Location	Security
Stream Name	On-device (UserDefaults)	Stored locally on your device
Username & Password	iOS Keychain	Hardware-encrypted using Apple's secure Keychain services

The iOS Keychain is a specialised, hardware-encrypted database designed by Apple for securely storing sensitive credentials. As the developer of this App, we have no access to the credentials you store. The information never leaves your device and is never transmitted to us or any other third party.

5. Third-Party Services

The App's sole function is to act as a client for the NicView® service. When you use the App, you are directly interacting with NicView's servers. Your use of their service is subject to their own terms of service and privacy policy, which you agreed to when receiving your login credentials from the hospital.

NicView2U is not affiliated with, endorsed by, or in any way officially connected with NicView, Natus Medical Incorporated, or any of its subsidiaries or affiliates.

6. Data Sharing

We do not share any of the information you provide with any third parties. The App does not contain any third-party analytics, advertising frameworks, or data trackers of any kind.

7. Children's Privacy

The App is intended for use by adults — parents and family members. It does not knowingly collect any personally identifiable information from children under the age of 13. The video streams viewed through the App are of children, but the users of the App itself are adults.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. You are advised to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

NicView2U is an independent utility and is not affiliated with, endorsed by, or in any way officially connected with NicView or Natus Medical Incorporated.